3536 S 1950 W, Salt Lake City, UT | Directions 8411940.695842 -111.943808
Mon-Fri 8am-5pm, Sat Closed, Sun Closed
Neighborhoods: West Valley City
Mike Parry came over and installed a water heater Saturday. I was very impressed with his professionalism. He took the time to explain everything he did and why he did it. He was tolerant of the kids asking questions and following him. He was very friendly. He didn't try to sell unneeded extra services, and explained what I need to do to maintain the water heater myself. Thank You!
As a new customer, I am very impressed with Superior Water and Air. When my furnace went out, I called to have a service technician give me an estimate on how much it would cost to either replace or repair the furnace. Amazingly there was a service technician in the area who was just finishing another job and was on his way home for the evening. The service technician Courtney, was at my door within fifteen minutes of my original call. After looking at all my options, I decided to have my furnace replaced. I also had a water softener installed at the same time. I have never had one so I'm looking forward to the benefits of that as well. The next day Courtney and another technician Lance came over and installed both the furnace and the water softener. Their customer service was awesome! They taught me how to better maintain my furnace, water softener and water heater. They also did a great job of cleaning up the little messes they made. I am very appreciative to both of these technicians for their help and support. I look forward to working with this company in the future.
We have used Superior Water and Air for several years now and have always enjoyed having them take care of our heating and air. Dave Barlow came out the other day and did a great job and was very friendly and knowledgeable. Keep up the good work.
Service was on time and quick. Thanks Jordan F., best technician Superior has sent to my home.
Incorrect installation damaged the structure of my home. They refuse to correct the damage. They ignore phone calls and emails.
In December 2010 Superior Water & Air installed a tankless water heater and a new water softener. Only one person was sent to do the entire installation. He drilled holes in my existing beam next to a weight-bearing wall and about 1/2 inch from the bottom of the beam. This resulted in weakening the structural integrity of my house. After failing Orem City inspection twice they got an engineer to say "although reduced in strength, the joists still meet minimum requirements for this span." It took several phone calls, and almost a year, to finally get a copy of the letter from the engineer. I was never able to get a copy of the calculations by the engineer to find out how much the strength of the joists was reduced. I am NOT willing to accept a weakened structure of my house, or the resulting lower value of my house. I have been too patient. I want my house fixed completely so it is just as strong as it was before Superior Water and Air damaged it.
Our Serviceman was quick and honest. He did a really great job! I'd suggest Superior Water and Air to anyone.
Great service, friendly installers, very considerate and informative. Mike and shaz were great.
Great service! Fast , polite and professional! Louis and Robert installed our new disposal and were fantastic. Thank you for being such experts.
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