I have contracted bedbugs from Critters' rodents, twice!!! they are not clean. i had to spend over 2k to get rid of thebugs!! when i asked if they have ever had problems with theirrats they said no. but the guy we paid to get rid of our own bedbug problem said he'd done a job at critters not long ago, in the room they breed therats in! i refuse to ever buyrats or even shop there again! i would suggest doing the same.