07/06/09

Not so much

by dobunk

I remember when this place was called Franchescos (or something like that). Ate there once and wasn't impressed. Just another low bar Italian place.

My husband wanted to try Chef Toms. So we did. So, in short:

-My husband ordered Chicken soup, the waiter delivered Vegitable soup. The waiter was nice, but obviously not great at taking orders.

-The idea of the Italian nachos I ordered was pretty tastey. But it was a major turn off that the tortilla chips were WET with grease. So I guess the restaurant makes them? I've had restaurant made tortilla chips before and they were served being saturated in oil. OR perhaps it's the grease from the cheese and sausage toppings that soaked the chips. Either way, it wasn't entirely appetizing.

-Not a lot of restaurants serve a single tortellini dish so I was excited to see this restaurant does so I had to order it, and was excited! The dish turned out to be quite substandard and I was displeased how the dish was unevenly cooked. Each tortellini was either way mushy, to medium hardness, or the correct hardness.

And my husband wasn't thrilled with the entire experience or food either.

It is strange that the owner can have pride for a restaurant like this. The food is way too substandard and overpriced for what is served.

Pros: found easy parking, friendly staff

Cons: everything else

• Pros: found a parking spot fast, friendly staff
• Cons: everything else

06/20/09

Italian? Not even close

by dt_2000

I went here once and only once. I ordered a chicken parmesan dinner. This consists of grilled chicken in marinara sauce. The chicken was overcooked and was not pounded or tenderized. I'd be amazed if they didn't just grab a frozen chicken breast, throw it on the grill for an hour and cover it in sauce. Oh yeah, even Ragu beats the sauce. So, all in all, if Burger King ever comes back with a Chicken Parmesan sandwich than they could even claim to be more Italian than this joke of a "restaurant".

• Pros: None
• Cons: The food

08/07/03

Service akin to Abuse

by thumpr

I frequently order take-out from Francesco's and have done so for about eight years. I can count on one hand starting at the index finger the number of times they were capable of giving me the extra order of garlic bread that I tend to order. I was treated with skillfully-delivered, over-the-top bad service my last visit when, after getting in my car before remembering to check the order, I had to re-enter the restaurant and ask for the remainder of it. One of the employees actually rolled her eyes when told that the order wasn't complete and I was asked such insightful questions as, "REALLY?" and "Are you SURE it's not in there?" Duh, yes, I'm sure.

Luckily, I've found local grocery stores that sell the garlic spread and I can now bypass the near abusive service to be found at the restaurant.

• Pros: Garlic Bread
• Cons: Poor service, Poor service, er, poor service?