Excellent customer service.
Check this out... First time ever in a graywhale and I walked out with one of my favorite games. Also they set me up with a rain check on a rare cd by one of my favorite artisits. I've been loking for this forever and with in minutes they found it another store. The customer service was so good that they introduced me to their killerwhale membership at a great discount. Graywhale rocks! especially the store on 90th south. Thanks guys!