3975 Highland Dr Ste 7, Salt Lake City, UT | Directions 8412440.685313 -111.844191
Terrible business. I was scheduled for a facial at 1:30 pm. I arrived at 1:20 pm and sat in the cluttered and dingy front room. By 1:45 the woman I had my appointment with showed up. She took me into a room, gave me a spa robe to change into and put on a movie thinking it was her music CD. She left the room, I tried putting on the spa robe, but it was broken, so I just kept my sundress on. The trailer for some movie started blasting on the TV in the room, so I turned that off and laid down on the bed. She came back in and apologized for the movie and put some other music on. She then started cruising her way through the facial. She was so frantic that I finally had to ask her to please slow things down a bit b/c she was stressing me out (and scrubbing my face off). Apparently I offended her by asking politely for this. She put a facial mask on me and then left the room for 15 min. She came back in, did 5 more min of work and that was it, she was done. 2:17 pm and I was dressed and walking out of the room. I walked into the front room again to find out what just happened to me and what they were going to expect me to pay for. As I walked into the room, the woman who was "working" on me told the front desk woman that her "client would be coming out soon and she didn't want to see me." She didn't realize I was standing right behind her when she said this. When she did see me, she tried to pass me off to the front desk politely to pay. Then, I found out this woman was the OWNER! What?!? That was hands down the worst facial I have ever had and the worst overall experience I have ever had at a spa. What a waste of time and how aggravating. Do not fall for any Groupon or city weekly store discount for this place, it is simply not worth it. The woman at the front desk was very kind and apologetic and I appreciated her attempt to make things right. However, there was no reason whatsoever for the entirely unprofessional experience I had at A New Day Spa. What a terrible way to run a business. I am frustrated and offended by the way I was just treated.
This is a great spa! Very relaxing and offers great services from massage to facials to laser rejuvenation and hair removal. A New Day Spa is full service so there is not anything you could think of that they do not offer. Their employees are all friendly, down to earth (real and fun) and know how to put you at ease. The prices are affordable and the spa is clean and beautiful inside. If you'd like to pamper yourself for a great price, I totally recommend it! I used a Groupon here that my husband bought for me for Christmas and I had the time of my life. Ask to use the infrared sauna. It feels really nice.
HORRIBLE PLACE!! This Spa... (if you can even call it a spa) is the worst place...this is a scam....it is dirty, unprofessional and the owner is so rude... I got my chin burned and have seen no difference in 6 laser treatments...do not go there you will regret it.
DO NOT BE FOOLED BY THE NICE PICTURES AND GREAT DEALS. This place is unorganized, unprofessional and very unsanitary. DO NOT WASTE YOUR TIME OR MONEY.
Purchased for my daughter to be Pampered - WORST place ever to go. I am warning everyone to stay away!! Facial was HORRIBLE and her face broke out. They were extremely rude. They should not be in business. The four hour package that I purchased was not 4 hours. She did say the 60 minute massage was nice but everything else was a joke. Waste of a lot of money.
Never Never go to this salon!!! I never write reviews, but this was so bad that I think I owed it to people considering this spa or whatever it is called!!! I got the lazier package for 300$ off of Ksl deals. I went for my first treatment and it was the most run down filthy dirty place. I should have left the second I pulled up to the run down building, but I spent a lot of money. The treatment was not good the room was dirty and I was afraid for my safety!!! I will NEVER go back there I am really hopeful that I will not get my money back!!! I also feel terrible because this was a anniversary and Christmas gift from my husband he was really excited to give me because I have been saving up and wanting it for a long time to get this done. I came home in tears he said he would rather have me be safe then have the 300$ GOOD MAN!!!! I know this is a scam and they should have their business reviewed!!!!
I completely agree with whitney w. The spa was dingy and run down. The owner was incredibly rude and unprofessional. I would NEVER recommend that anyone EVER go here! There are plenty of much more pleasant and professional spas in this city to ever have to consider going here again !
I went to the Day Spa for a massage, but it was truly the worst experience of my life. I would not recommend getting a massage here. You will feel like you were in a car accident.
this is the worst spa I have ever been to. The owner and woman who administers the laser hair removal treatments is SO rude and unprofessional. I can not believe the service there. She acts like she is doing you a favor and like you are wasting her time. She is not friendly or kind and clearly knows nothing about customer service. I will not be returning to this spa.
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