Nightmare On 13th

11/10/11

This place ripped me off!

by Soozeekew at Citysearch

I don't want to give this place any stars. First, they don't return my calls. They double charged me for our photo package and then they charged me 200 dollars for one ticket. I have yet to see my money back for the pictures I never bought that they charged me for. Even though they dropped the 200 dollar charge extra charge for my one ticket, it took 6 days. It's a good thing that I barely had the money to cover this over that many days in my checking account. I tried calling them to move the process faster, as my bank said they could do and to tell them they double charged me for the picture. They don't return your calls!

I'll never go there again. They don't care one bit about customer service. Besides that, their ghouls cough in your face.

09/22/11

Great FX! Terrible personal experiences.....

by Coracle at Citysearch

I try to hit all the haunted houses I can each year, and no matter how much I've not enjoyed the previous year I try to give another chance.

One year, I left soaking wet and with a headache. There were way too many things coming from above that kept bopping me on the head, plus a bubble room where the actor sat and giggled and soaked my jeans up to my knees. I'm short, too. It was miserable leaving out to the cold autumn air.

The next year, I went with a friend. It was enjoyable up until the seemingly endless mazes. We were starting to get upset (we had other haunts we wanted to hit up) and actors were extremely unhelpful even after we were getting bored and irritated. The last maze we were in, we simply told the actor we needed to leave and had tried everything. On the 3rd try, he still said no and made a move to startle my friend, and ended up wacking her in the face with enough force to re-break her upper palate which she previously undergone painful surgery to fix. This of course cut our visit short-EMTs were very responsive, and the place took responsibility for the incident.... but it shouldn't have happened in the first place.

Despite this, I attended the year after that. It was pretty enjoyable until the clown room, where an actor was frustrated that I wasn't scared, and held me away from my group and wouldn't let me pass. I didn't want to get left behind from my group, and it was already obvious the actor wasn't getting a reaction from me. My friend asked him to please let me pass, and the actor called security on us. There was no yelling, no physical contact, just a simple request. We had to deal with security before being able to finish the haunt.

Also, there was a year where some people in my group were wearing Rocky Point shirts-we had gone there previously in the season and bought them. We ended up getting spat on, told Rocky Point sucks, and was followed by security the entire time. I've also been mooned by what I assume are Nightmare actors while wearing the shirt at a restaurant, and was verbally assaulted once on Trax by who I think might have been actors.

On the plus side, I enjoy the Nightmare Theater greatly. I wish it would change more from year to year like it used to. It's a great lead-up, and seeing all the clips from movies always get me into the Halloween mood!!

06/13/11

Best Haunted house around!!!

by Joe schmoe at Citysearch

I have had some great scares going through this haunted house!! It is always some of my greatest memories about the halloween season!! I love getting scared out of my mind as i go through this haunted house!! They never fail to amaze me! I love it!!!

06/13/11

Scariest Haunt in Utah

by hardball101 at Citysearch

I love this Haunted house! IT gets better and better every time i go see it! They must put alot of hard work and effort because it just plainly the scariest haunted house in Utah!!

A must see for any haunted house fan!!!!

05/23/11

frightening.

by kwhsze at Citysearch

right from the get-go, i enjoyed nightmare on 13th. they have characters out roaming around and they took your pictures in front of some rad backdrops, which was something new i hadn't done there before.

the rooms were really creepy, and the one with the chick from the ring was especially creepy.

all in all, i give nightmare two thumbs up. i felt like there was plenty of different things going on in the haunted house so i was definitely not bored and i was definitely scared.