60 E 3750 S, South Salt Lake, UT | Directions 8411540.689741 -111.889406
Neighborhoods: South Salt Lake
Knowledgeable employees, both inside their service center, and out. THE place to call when your Samsung Appliance is failing you. Their main Samsung technician, Jan, is the man who you need to request for the repair.
The company is local, and probably the biggest service provider in the state. HIGHLY recommend their service.
Misinformed me about Service Call window – Better confirm and re-confirm again about when they're coming unless you want your WHOLE day wasted waiting for them to show up. These guys lie about their service window. Told me 8-12 in the morning when I booked the appointment and then their guy calls me at 10:40 that morning to say he's coming between noon and 2pm. Called to complain and was told they don't even send their guys out til 9am. Well, your guy John us a big, fat liar then. Thanks for wasting my entire day!!!!! So far they are a 1-star.
Ok, I will give them a four-star. The service man came here around 1:15 and was very polite, professional and thorough. I was not charged for the service call since my Samsung fridge is still under warranty. The fellow that came to my house restored the company's reputation, as far as I'm concerned. They still get a demerit star though because of their clueless office guy, John.
GIVES TV REPAIR A GOOD NAME – CALLED THEM OUT FOR A HOUSE CALL TO FIX MY TV.
THE GUY WHO TOOK MY APPOINTMENT CALL WAS GREAT. THE SERVICE TECH WAS HONEST, EFFICIENT AND KNOWLEDGEABLE. THEY DID A GOOD JOB FOR A RESONABLE PRICE. HIGHLY RECOMMENDED!!
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