Partlow is now located at 440 S. 700 E. #203 - come see us today!
Kirsten Phillips writes: It has been a wonderful experience with Partlow! I love our yard, neighbors, and the entire Partlow workers!
Impressed. I just started renting with Parlow a few months ago and I have been very impressed. I was referred by my friend who also rents from them and he said they are awesome. They have been prompt on fixing my repairs, curteous, and friendly. I highly recommend Partlow.
I love Partlow. I have been with Partlow going on 3 years the ladies in the office are so nice and always have a smile when I pay my rent. When ever I have had any problem they take care of it right away. (Day of usually) I have had a few crazy neighbors but they don't usually last long since partlow takes care of the problems right away. I have nothing bad to say about them also No water sewer or trash plus free parking hard to pass that up. <3 you guys
Not So Bad, Not So Great.
We (my roommate and I) rented from Partlow for a year, and probably wouldn't do so again. While I don't believe they're the best place to rent from, I'm also under the impression it could have been a lot worst.
When we first rented from Partlow, they weren't ready for the date we had set to pick up the keys. We had to wait around for them to get the keys to us. After that, we were told that the owner would be replacing the microwave and we would receive it soon since the one purchased did not fit. Not so bad, right? Four weeks later, one notification letter that we would be buying one in the next few weeks, if they didn't since they had lapsed their time frame of getting us something, we received a counter microwave. (The original microwave being a built in)
The maintenance from Partlow leaves nothing to be desired. We had complained that our dishwasher was not getting enough water properly to fill and wash the dishes. Partlow's maintenance claimed that there was nothing wrong with it. After complaining again, Partlow finally compromised to allow an appliance repair come. Before the appliance repair had came, we were able to resolve the issue personally ? turns out the water hose going in was full of hard water. Although we had violated the contract with self repairs, Partlow actually seemed appreciative that we had resolved the issue ourselves. I recommend if you have the ability to claim warranty on the product/appliance, or can fix it yourself without messing it up ? do it yourself before you have to deal with Partlow. You'll probably end up waiting weeks for it to be done.
When it comes to getting the money back on the deposit, Partlow will find any way possible to get money from you. We had spent 3 days cleaning everything we possibly could, and still had ~$85 taken away, and a ~$97 carpet cleaning fee. We were charged for 'hard water' built up in the toilets, which is not considered 'clean' in their opinion, but also doesn't state it on their cleaning fee's either. Overall though, I was still impressed by the amount I did receive back. (About ~85% back)
Partlow could care less what you actually do inside the house, and will never check in on you. As another review said, even if you're not allowed pets, you could still get away with it. As long as you pay your rent on time, take care of your stuff, they shouldn't hassle you too much. Or perhaps I just got lucky dealing with them ? but I still would not recommend them for renting. Avoid the rental companies, go find a personal rent.
Thieves!. I was in the process of moving and I guess I didn't get out as quick as they wanted. I came back the next day to find ALL of my remaining items gone! I contacted them and was told (extremely rudely) that they only took trash out of my apt. I have now received a letter saying they only took clothing and empty liquor bottles out of my apt. I don't even drink! Supposedly they had evicted me and served me papers but, I never received any of those notices. They refused to give be my items back, which by law they have to within 30 days. They took family heirlooms, my wedding dress and many other expensive items. These people WILL steal from you!
I don't think they are so bad. I live in the forest park complex and have for about two years. I do not think they are bad landlords. I had an issue with my dishwasher that was fixed within two days when my pilot light went out on my furnace the maintinence man came over that day and fixed it and a leaky faucet took about two weeks. They allow dogs here which I like. I guess I either have low expectations, got lucky with them, or they are not bad landlords take your pick.
Money Grubbers for Nothing!.
I gave 1 star only because I had to rate them....I have never experienced a management company that really does not care about their tenants. like Partlow. I think the hardest part is that I rented from the owner and I got used to them caring, then Partlow steps in and they just don't care.
33 days after paying rent, they came back and said that we didn't pay it. Luckily I had proof. Everything is their word against ours.
My husband was downstairs and heard someone trying to get in to our place. (luckily he didn't do what one could do had it been a burglar). He opened the door and a lady was standing on our porch, with a furnace filter. According to Partlow, they left a notice stating they would be "maintaining" our furnace. We did not receive a notice and neither did my neighbors who live on the other side of the duplex. Basically again, their word against ours. The maintanance person changed the filter but didnt clean it. So I still have dusty, dirty ducts and returns (I still speak with the owners so they will hear about it). About an hour later, my husband noticed that the swamp cooler was blowing hot air, upon checking it, he noticed that while they were here "cleaning" the furnace they climbed on the roof and disconnected the swamp cooler. Nothing was mentioned about doing this and if we had not been home, the pump would've burned up and possibly started a fire. I called to complain and the very rude person (rude every time I have had an issue) that I spoke with, had an "I don't care" attitude.
just to have a rent check collected each month. We will be moving soon and I can only imagine the fight that we will have on our hands to get the deposit back.
GO ELSEWHERE and DO NOT RENT OR USE THIS MANAGEMENT CO.
Hopefully not the "best in Utah." AVOID AT ALL COSTS..
I do not make it a habit to write negative reviews of companies, but Partlow is completely ridiculous.
I don't want to get into the specifics of the hassles I have had with them, since they evidently "know each person" who leaves a bad review.
So, without getting into too many details, we were nearly electrocuted due to lack of maintenance to the 50-year-old appliances in our apartment. The issue was "fixed" a full 2 weeks later after another near-electrocution. The next time we tried to use the appliance in question, faulty wiring again resulted in a fire nearly breaking out in the apartment.
When we confronted Partlow with this, we were treated extremely rudely and they dared us to get an inspector from the city to check out the safety issues.
Done and done! Best of luck, Partlow. You deserve everything you get.
Stereotypical Unethical Landlord.
Oh, where to begin with Partlow. They let us rent our first unit without notifying us of a certain resilient insect problem. A week after we'd lived there, we asked them for 'resilient insect' traps and sprays, only to be denied on the grounds that they were going to be fumigating. Fine. Except, whatever fumigating they did had no noticeable impact on the 'resilient insect' population. When we moved out six months later, they retained a vast portion of our security deposit for cleaning charges. I'm not sure if that is even legal in Utah; we cleaned the hell out of our unit but you'd never know it from the cleaning charges. I guarantee it's no cleaner than when we left.
We ran out of time finding a place to rent with a different landlord, so we rented again from Partlow in a different location. They never once came for inspection, never insisted on us filling out an itemized move-in form, and came once for repairs (after we put in three work orders and they arbitrarily scheduled us two weeks later).
The great thing about Partlow is that you could probably get away with anything while renting from them. You could keep pets without telling them, work on broken-down cars in your back yard, consume illegal substances right in your house and they would never find out.
I will never rent from Partlow again. They know taking a $300 issue to small claims court is too much calamity for most everyone, so they deduct about that out of your security deposit. The property does not benefit from it at all. It's like baking $300 into a pie and throwing the pie into the Grand Canyon. Did it matter I rented a hundred-dollar carpet steam cleaner and did the house twice? No. $85 deducted for carpet cleaning. I plan on touring the unit and photographing it, then comparing those photographs to the ones I took right as we left. I bet no change whatsoever has transpired.
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