Good food over bad service. I have been going to this restaurant on and off now around 10 years. I must say the only reason I go back is for their fresh, steamed, spring rolls, which is the only thing I order. I love them and the pricing is great! It always takes me a while to go back because the service is so awful. One server in particular is so rude. He never says hi, smiles, answers questions, nothing!! It's not fair to have to even pay for such a bad experience like that. Then again I choose to go back so.. I used to take it personally , feeling I'm unwelcome there. Now I know it's just them and their bad work ethics, unhappiness, or whatever is going wrong in their own lives. I just wished they knew how I and many others I know have been treated there. Now I have fun going there and being extra nice to them, then laugh when they walk away, it's comedic now. So until I find somewhere else that serves such good and fresh steamed rolls at their price, I will suck it up and continue to order from them.
Fast over Friendly - BEST EGG ROLLS iN SALT LAKE.
When i was a kid, we sponsored a vietnamese refugee family to come here to the US an live with us for a year until they got on their feet. They taught my dad how to make vietnamese fish sauce and the best egg rolls in the whole world.
Outside of our family dinners or New Year celebrations with the vietnamese community, this is the only place in Salt Lake where you can get totally authentic super amazing vietnamese egg rolls done just right. Go forth and eat some now.
The service is sometimes a bit stern. No nonsense allowed. My friend who was 23 once ordered a beer and was told, "No. You too young." End of conversation.
However, the food is consistently fantastic, and the service is really fast. You sit down, you order, you get your food. Also, the Pho (noodle soup) is a real bargain and the rice noodle salads are amazing. The BBQ pork with either rice or noodles is really good as well.
Whatever quirks the owners have, they more than make up for it with dependably amazing food, great prices, and never making you wait to eat when you are starving. If you are looking for pretty waiters and waitresses with amazing manners, try Trio. If you are looking for home cooked vietnamese style food at a great price with speedy service, this is your place.
best fried egg rolls..... I have to say i at least go there once a week.. my fience' and i love this place. the people know us and always know what we want. thers no need to order once they see us the place the order. my fiance' has been going there since his dad worked for the mayor. yes i would say the people can smile a bit more. but overall everything is awesome and great. flavorful food, and you get alot for your money trust me.
Awesome Food, Family owned and Authentic..
So I have been coming here since I was about 7 years old with my dad, I am now twenty and just placed a call for take-out.
Yes I will admit the restaurant is a bit dingy, but it is Family owned, and I personally have seen some of the people work there grow up.
They are not specifically friendly, but it comes and goes, some days they are, some not, but I know one thing they are ALWAYS speedy with they're service, my food has never taken longer then 10 minutes to get to my table, or to be taken home from a takeout order. I have some very fond memories in this restaurant and recommend it. The food is delicious.. if you don't like the atmosphere, just get takeout, and also, the prices are reasonable for the portions... Try the Vegetarian Vietname's egg rolls, and the Vegetarian Lemon Chicken, or Lemon Grass Chicken... basically everything off their Vegetarian Menu will be delicious, I haven't ever tried there real menu, because I just fell in love with their fake chicken.... mmm...
Overcharged.... I did an order for pick up and didn't tip. The Credit Card slip I have clearly said $14.51. The charge on my bank account is $17.51. Clearly someone penciled in a tip... It's called stealing. I won't be going back there give the dishonest nature of the buisness.
Once a regular, never again.... I used to be a regular at Shanghai Cafe, until I found out the "veggie chicken" is made with egg (Not a vegetable last time I checked!), and my pregnant wife ordered the vermicelli rice noodle with fried tofu off the vegetarian menu, and It came with fish sauce (again not vegetarian, but on the vegetarian menu, and fish are high source of mercury!). I have felt very deceived and disappointed with items on the "vegetarian" menu. There are other vegetarian options in this town that are much better!
Not Shangahi Style. This restaurant's food is not real Shanghai style. Food is too salted, and the service is bad. That is why only few peope are eating there. Never try it!!! Nover try it!!!
Best Vietnamese food in the Salt Lake Valley!. Great location, great Vietnamese food! I am consistently eating at Shanghai and on my most recent trip I discovered that they have expanded their menu and now serve alcohol. So the atmosphere and the wait-staff can be unattentive, I honestly don't care as long as their great food stays consistent! I recommend the vermicelli noodle salad with a BBQ meat (my favorite is the chicken). The potstickers, spring rolls, and egg rolls are also mouth watering! Get down to Shanghai Cafe and give it a try! You won't be sorry...
Horrible Service OK food. THE FOOD NEXT DOOR IS ABSOLUTELY WAAAAY BETTER. The service too. House of Tibet has a more unique flavor as the dishes are Tibetan. They include more potatoes which I like. If the people at Shanghai weren't soooo rude to me and my family for needing refills on our waters I would never have tried House of Tibet.
better foodais not next door.
In response to stormmyst...better food is not next door...why would you even write this in a review? You're not reviewing house of tibet, this is about Shanghai. Also, kid friendly? how so? Another thing...they are not slow, if anything they are too fast.
Shanghai has excellent food and the prices are extremely reasonable for the quality of the food.
Try the hot and sour soup
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