Gallenson's Gun Shop

01/10/12

If you want to be treated rudely and dismissively, this is t

by secondofangle at Citysearch

If you want to be treated rudely and dismissively, this is the place to go.

Otherwise, drive to Sandy, get whatever it is you need cheaper at Sportsman's warehouse, and be treated with respect by helpful people.

On 1/10/12 at 4:30 PM I was back at Gallenson's even though previously I have had bad experiences there due to their salespeople who all appear to have chips on their shoulders. On other occasions, disputes arose because they would not let me and another customer remove the trigger group from an M1A to see if the parts were USGI. I was told the same thing today when examining a vintage M1A. But the guy at the ammo counter takes the cake. I asked him if he has any experience reloading .243 Winchester, because I'm looking for a load combo for a 105 AMAX, having gotten suboptimal results with RE-19. After a pause that seems to suggest that maybe he doesn't reload 243, but he doesn't want to admit it, he says (and all my quotes are verbatim) "There are several combinations." (Oh, really? Thanks for the insight.) Then he says, "If you're asking for my personal load, I'm not going to give it to you." Are you kidding me? Buddy, I didn't ask for your personal combo, and even if I did: 1.) I doubt it's so wonderful and super-secret that you can't afford to share; and 2.) Aren't you in the position you're in because of some presumption of experience that will allow you to HELP CUSTOMERS? Or are you there to antagonize them and brag about your wonderful load that you won't share (with people who never asked you to)?

I just left the store. I almost put the powder back and drove to Sandy just to make a point, but I was not in the mood to put in that much effort just to spite the guy with the bad attitude.

This episode is characteristic of what you can expect at Gallenson's, and I think it's worse if you actually know what you're talking about (or know more than the salespeople, which isn't hard to do either.) If you don't know what you're talking about, look out, they'll really take you for a ride. The whole place just has a bad vibe, and antagonistic vibe, like the purpose of your going in there is so they can use you as sport and be rude, dismissive, and unhelpful, and see if you'll stand for it. It really has the feel that they're there so they can jab at the customers and feel better about themselves.

BOTTOM LIKE, DON'T GO THERE UNLESS YOU WANT TO BE TREATED BADLY

01/09/12

Most Excellent Gun Shop!

by Rev Jim at Citysearch

I've been doing business with Gallenson's for over 20yrs now, and I suddenly realized...I've never had a complaint! I've traded guns in, had guns transfered through them, ordered new guns, put used guns on LayAWay and it has always been a pleasent experience!

They have always been very accomodating, have spent time looking things up for me, ordered odd ball guns for me, etc. I can't say enough good things about the place! I encourage anyone from old gun hounds like me to new users to shop there, you will be treated well, and have a good time while doing it!

12/28/11

Salt Lake City's Finest Gun Shop

by JeepOIIIIIIIOFan at Citysearch

I would like to begin by stating that I am not a black gun guy or will I ever have the desire to hunt. Unfortunately if you do not fit into either one of these categories you are often treated as a dullard who has no business being around guns by many of the local gun shops, not true at Gallensons. From the moment I walked into the shop I was greeted with a smile and offered help. The employees have a relaxed no pressure sales approach and responded to each of my questions attentively. I ended up buying from them that day after visiting several of their local competitors.

Make sure you ask for either Wayne or Tim, both employees have answered my endless strings of questions with a smile and their service is impeccable.

12/27/11

Excellent Service & Greatest Prices

by mgage10 at Citysearch

I bought my first gun ever from Gallenson's 5 years ago. I walked into the store with nearly no knowledge of guns. Tim walked me through the differences between home defense shotguns with great patience. I probably asked him every dumb question in the book and he gladly answered them.

Since then, I have purchased 6 weapons from Tim. I refuse to go anywhere else. You cannot beat the quality of service and great prices that Gallenson's offers. I send all my friends and those in the market for guns to Tim.

12/20/11

Best Place to Buy Your First Gun

by stanleyr at Citysearch

I finally mustered up the courage to purchase my first firearm this past September, and I had my mind set on a particular gun from the start. So I began to visit a few different gun stores to find the best price. Gallenson's was about the third store I visited, and that's where I found the best price. The gun I wanted was about eighty dollars cheaper than the other places I visited. But, not only did they have great prices on their guns, their ammo and accessories were well priced. On top of having great prices their customer services was phenomenal. Their staff helped me find everything I need to maintain my gun, and helped me find the correct ammo. The best part is that they didn't talk down to me as if I was a child while I was asking all my layman questions. Overall, my whole experience from the moment I walked in the door till I walked out was great. What also added to my experience was the store's ambiance, it is a nice small shop that has everything you need, and doesn't overwhelm you.