Ken Garff Honda

Doesn't Recommend

rob5565

Joined 2 years ago

Feel we were cheated. Helped my son buy a car from this dealership. Bought a new 2010 Honda Civic for $17,800.00 roughly OTD. I'm in Southern California so did this over the phone. Sent in $11,000.00 so my son could get 3.9% Honda Financing as offered to me. Found out when my son got home and finally sent me a copy of the contract, that they sold him 16.59% interest loan. Can you imagine that? 16.5% percent with $11,000.00 down on a $17,800.00 car. THEY TOTALLY SCREWED ME. Tomorrow I'll send in a check to pay off this loan. Hopefully that will cut into their kickback. Definately won't do business with any of these guys again.

Doesn't Recommend

ANGRY CUSTOMER

Joined 4 years ago

AWFUL! STEER CLEAR. I took an odyssey to be inspected by Ken Garff before I bought it. They charged me $110 dollars and said everything looked great. THE DAY I DROVE IT HOME, we had problems. Brakes need to be replaced, steering wheel pump needs replaced, and total we are out two thousand dollars! Ken Garff service claims they couldn't have known (really?! Then what did I pay you for?) , wouldn't even look at the vehicle without charging me AGAIN to even find out what was wrong even though I already paid them $110 dollars for nothing. They were complete JERKS! If this is the way they all do business, I would steer clear!

Recommends

ruchstar

Joined 5 years ago

GREAT EXPERIENCE!. Thank you Ken Garff Honda we love our new odyssey. Thanks Brandon Crapo for doing such a marvelous job and answering all of our questions. Top Salesman and very friendly. I loved how we felt comfortable and you kept our payment where we told you it needed to be.