Shopping >Skyline Flower Gardens
Happily used them many times.
Skyline Floral is one location only. I drive across the valley to get flowers at Skyline Floral!
The flowers are fresh and well arranged. We have used them for both my mom and dad's funeral. They performed an outstanding job.
The building is not great looking, and yes two older ladies run it. But we have always had good service. Maybe it all depends on the attitude you have when you go in. Like a previous reviewer said, "don't go in if you are in a hurry."
My feeling is Skyline floral is one of Salt Lake City's best secrets. I am so glad my sister shared it with me!
Beautiful Flowers, Even Better Prices!.
I had looked at DOZENS of other flower shops in the area (all with outrageous prices or hideous flowers/arrangements) for my low-budget wedding before being recommended to Skyline Flower Gardens. Let me tell you, I'm SO glad someone told me about the best kept flower secret in Utah!!
It's easy to be skeptical about their business: The place looks run-down, they don't advertise well (if at all,) all of the florists speak Spanish, and the owning staff is a rather old group of ladies. However, it is also easy to see how they have been in business for 85 years after you see the quality of work and the prices they offer. I'd take a little less customer service for the amazing price and quality ANY day.
I scheduled an appt. with their wedding planner and took both my fiance and mother with me. I was instructed to sit specifically in the "gold chair" before the planner began asking me questions about my event and a little about us to get our history. Within 15 minutes we had a fully completed order, at 1/2 the price of their competitors, and I didn't even need to bat an eyelash. After 85 years of experience she read my fiance and me PERFECTLY and designed our flowers better than we could have ever imagined. The entire process was easy, stress-free, and quick!
The problem with Skyline flowers isn't their business, it's their incredibly rude customers (which I witnessed as I waited for my appt. to begin.) Go in with patience and no judgement because of what you see and you'll get everything you want and more with a smile from both you and the staff.
Big and longtime fan of Skyline.
I've been ordering (and receiving) flowers from Skyline for more than 15 years, and I've only had great experiences with them. The prices are fantastic and you really get a great presentation for the money. Similar bouquets on 1800Flowers or the other sites tend to cost $20 to $30 more and, if you go to a fancier florist, the same arrangement could be double the price. (Delivery has always been quick and everyone I have sent flowers to has been thrilled with the arrangement.) That's really the biggest pull of this place.
That said, I have never used them for big events, like a wedding or funeral. Since this is a place that is known for its great prices, I wouldn't go into it thinking I was also going to get 5-star service. (You wouldn't go to the Holiday Inn expecting Waldorf Astoria treatment, would you?) So, if that super personalized customer service is what you're looking for, you may have to pony up some extra cash and go elsewhere.
Overall, I give this place two thumbs up for beautiful products, reliable service and consistent quality.
Cheap Prices - They do it their way.
My mother remembered ordering flowers from Skyline Floral for different occasions where she worked. She thought the prices were fair and service reasonable.
When my dad passed away, we decided to use Skyline for the funeral flowers. I was impressed by the 88 year old lady who took are order (at first) she seemed compassionate and I thought we might overlook the customer service we received. There were no books to choose any arrangements from, and she left us sitting there while she talked to her banker.
We requested that the arrangements where to have no roses because my dad hated roses. She wrote this on the order and then told us what she would do. She spent maybe 20 minutes assuring us that we would be happy. The price was all that was decent.
All three arrangements were full of roses. The writing on the ribbons were done in glitter glue (my 10 year old could do better) We ordered boutonniere's for the pall bearers and did not receive any. Because this was for my DAD we needed them to be special. Please look elsewhere if you want something for a very special person.
Beautiful flowers and prices. I ordered an arrangement for someone at St. Marks Hospital at 9:30 a.m. It was delivered at 12:00 noon the same day. I was at the room when they were delivered and they were stunningly beautiful and didn't even cost $40.00. I will take a run-down building and a little less in customer service knowing I will get beautiful flowers at such a reasonable cost. Thank you Skyline.
Would not purchase from Skyline Floral again.. I decided to check it out, I figured I could put up with poor customer service if I got exceptional flowers. I told them I wanted a large cheery bouquet, and that was the last say I had in the flowers. They had no pre-made arrangements to choose from or examples. When they finished with the arrangement, I thought it was alright but not exceptional but felt obligated to purchase it. When I asked if they could make a change because it seemed like there was something missing (meaning a spot not filled in) they told me I was looking at it wrong and the bow just had to be moved. Their prices were NOT exceptional, their flowers were not that great and the customer service, well there wasn't any.
Personal touch and the most beautiful flowers in Salt Lake City.
When my neighbor across the street died last week, several families joined together to send some flowers (even though they said in lieu of flowers). We took a card around and had all contributors sign it which we intended to leave with the florist to be delivered.
(We were debating who to call when I remembered the wonderful experience I had three years ago with Skyline Flower Gardens for my daughters wedding. They did all the flowers- The bridal bouquet roses, centerpieces roses, cake topper , corsages, and toppers were beautiful, fresh and the service was wonderful! Perfect flowers for a perfect day! and the price was extremely low!- so if you need wedding flowers this place is a miracle! But that's a different story)
We didn't know what kind of arrangement to send and had lots of different ideas. My neighbor and I made an appointment ahead of time with Sandra at Skyline flower gardens. We were greeted upon arriving and then sat down to discuss the possibilities and our budget. Sandra (who is extremely courteous and polite) knew exactly what we needed. We were glad we trusted her professional expertise and listened to her advice because the flowers and the arrangement which was delivered (with our card) to the funeral were absolutely stunning (more exquisite than anything else there by a long way). We know the family will really enjoy this one.
It took some extra time to get there, and yes, many people speak spanish in Utah, but Skyline flower gardens does it right; the old fashioned way- with a personal touch!
Serious Customer Service Issues. The only good thing about this place is that the prices are great, however these people have no idea how to run a business and customer service means nothing to them. But if your looking for an inexpensive way to send flowers this is it, just don't expect anyone who speaks good english to answer the phone and expect some level of rudeness from each and everyone of their employees. I've ordered several items for our company through these guys but after todays experince the walmart style cheap prices just aren't worth being treated like that!
Excellent Flowers, Excellent Price!.
Skyline has taken care of many of our funerals, illnesses and celebrations for us. They have been the biggest and brightest flowers at any event with many compliments from everyone. At every event they have been there on time and at the cheapest price for the quality and volume.
If I had a movie star friend who was ill or had an event, and I could use any floral company of my choosing, I would easily use Skyline Floral and be confident knowing the quality, volume and beauty was excellent. My experience has been the recipient or viewer of the flowers always wants to know where the flowers came from.
Extremely Bad Customer Service.
If all your looking for is cheap flowers, and don't care what you end up
with, you'll be fine at this flower shop. However, if your looking for help planning your event, good customer service and standing behind their
product and workmanship.....forget it. I had an appointment with the
wedding planner, she wouldn't show me any pictures because she didn't
know where her books were. Finally, the order was placed and paid for
with a check. They don't accept cash or credit cards. I even paid extra
for a particular type of flower. Later, we had to add a couple of boutonniere's,
so I called two weeks before the wedding, left a message with no return call.
I called again with no return. My daughter also called and was told to leave
a message. I ended up calling again and was told she was in but with a customer, I knew she was leaving town, so they did put her on the phone. We went over the order in detail. When my son went to pick up the flowers they weren't ready and he had to wait. All this, after being ordered 2 months in advance with one minor change. Finally, I received the order (wrong boutonniere's and missing a corsage.)
Now, 2 hrs out from the wedding, we had no choice but to use what we had
been given....minus a corsage. I called first thing Monday morning and left a
message, 3 days later my call was returned. This woman got on my case
immediately, stating, well, mistakes are made. She was soooo rude, I
couldn't believe my ears. When I told her it was very embarrassing not to
have a corsage for a mother, she said, that isn't embarrassing, death is
embarrassing. (What's that about?) I didn't agree with her refund offer
and was told, since I used the flowers, by law, they didn't have to do anything
for me and to take it or leave it that's all I was getting. Besides all this, the flowers in the arrangement were wilting within a couple of hours. Go figure.
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