3005 Highland Dr, Salt Lake City, UT | Directions 8410640.705787 -111.852874
TERRIBLE service, TERRIBLE waiters, TERRIBLE, TERRIBLE , HOSTESS..don't waste your time and money You still don't get it. You have so much competition and you STILL DON'T GET IT!
great dining experience – I ate at Michelangelo's on Highland Dr. this weekend with friends.
We all had a hard time deciding on what to order. I thought the menu had a great selection of tempting entrees.
Prices are very reasonable.
We had the caprese salad, pear raviolli, chicken picatta, a pizza and caesar salads. All were delicious! (especially the raviolli).
This is all northern italian food- no heavy dishes here.
Never been treated so poorly – I have never been treated so poorly or had such bad food at such a high price.
From the moment we walked in the door we had problems-- they wanted us to have reservations for 8 but we did not-- the waiter did not bring water for 30 minutes- we had to ask for bread -- three times
we never got refills on our drinks - the water had no ice- I got up and got my own ice tea.
althoug arriving at 6:30 our meal was finally served at 8:30 - it was cold and dry. My steak was tough- the chicken was dry. I asked for a steak knife and never got it. We all wanted dessert but was nver asked. We had to ask for to go containers and finally we got up and hunted down or watier who was drinking a coke at the bar for our bill- it was terrible. All did not tip well and he looked a our payments at the table and gave us a sour look. The waiter also told us know on several items we also wants to order- it was just horrible
Very hospitable. Excellent and attentive service from Suzy. We had the Saltimbocca and Gnochi Gargonzola. Both dishes were most excellent. I wasn't terribly impressed with the Carpaccio (just too thinly sliced). However, their almond gelato was just terrific!
Not Impressed – Everything is alacarte. Portions were small, the pizza was doughy, I left feeling that the price was very high for the quality of food. For $70.00 we bought one entree (one chicken breat pounded flat, marsalla style), one small pizza, two ceasar salads, and a beer and a glass of wine. The place is absolutley empty and they still asked if we have reservations and when it was uneccessary.
Service is terrible – Went to the new location on Highland. A nice place. Front desk was great. That is where is stopped. Waited 30 minutes to see a server, his name was Stephan, avoid this server. Spilled the dinner on me, bread basked went empty, no follow up. Blow and go. This could be a very nice restaurant with the right servers. Mentioned it to the front desk and got blown off. If you are a two top avoid at all costs.
What Happened To Michelango's? – It's been a few years since we went to Michelangelo's. The restaurant was located in Sugarhouse in a basement. It was cozy, the waiter appeared to be Italian, and the meal was wonderful. I had my favorite meal at this restaurant. It was a fish dish. It was cooked perfectly and the whole dish tasted fresh and flavorful.
Two weeks ago, my husband and I had dinner at their new location. The experience was more like what I'd expect at Olive Garden, except our bill was a little over $100.00. The server who delivered our food did not know who ordered which dish. The food was bland and uninteresting.
But, here's the most surprising thing that happened during the evening. The server brought a portable credit card machine to our table and swiped the credit card in front of us, THEN, my husband had to push a button selecting the percent tip. One choice was 18% and another was 20%. The server stood there, holding the machine in one hand while my husband selected the tip amount. It seemed tactless to me.
I'm sad that Michelangelo's appears to have changed ownership and lost it's quaintness and tasty food at the same time. There are much better places to go in Salt Lake for two-person, $130.00 meal.
Great Food, Great Ambiance – I was a little concerned based on the prevoius reviews listed on citysearch.I had a client that recommended Michelangelos to me. It appears that Michelangelos has moved. They are no longer in the basement. The location is very nice. Lunch was excellent. The ambiance was very classy. It is my NEW favorite place to take a client to lunch. The service was great and prices don't brake the bank.
Our Food was good and our service went above and beyond – We went to Michelangelo's a couple of weeks ago and were initially worried. The construction outside (Street work by the city) made parking a mess, and inside the staff seemed busy to the point of being overwhelmed. Apparently they were short staffed that evening. But rather than make us wait the owner came out and took our order...not what you'd expect from a place like this. He was obviously not used to serving but his good humor and willingness to bend over backward to keep us happy (and answer all our silly questions) made the experience a positive one. We tried several dishes and the pizza was excellent as were the salads and dessert. I'll go back and try it again soon. It's an accessable place with, imho, friendly staff and an owner who are working very hard to move it beyond the Olive Garden/Macaroni Grill level of food that saturate the SL Market. It isn't an upscale eatery but it's moving there...but the prices are definately fair for the level of the food served. Don't knock it till you try it...and when you do try it, judge the food and not the citie's road work outside and you might find something nice.
What happened to such a prized Italian Resturaunt – What has hapened to such a great establishment? Yes the new building is beautiful, but with some guy walking around in shorts and tshirts swatting flies while we were trying to enjoy our bread and warm tap water was a great way to start our dining experience. The food once apon a time was fantastic and brought you right back to Italy, but now it reminds you of Olive Garden with one major difference Olive Garden doesnt over cook the pasta so bad that its broken. So for dinner we started with the watermelon and tomatoe salad that was GINORMISOULY TO BIG and terriably bland, we didnt eat a third of it. Next we had the bolognese which used to be out of this world but now it is bland, the pasta is so over cooked you have to eat it with a spoon and the meat sauce doesnt taste or look like anything that would or should be served in a resturaunt like this. So after the first half of this horrible dining experience and watching some guy swatting flies our meat course arrived. I had the saltimbocca which was 3 huge, chewey once again bland pieces of veal, and my friend got the filet whchshe ordered medium rare and it came out more torwards the well side. The wine we had ordered they didnt have and then when they had a red wine we wanted it came to the table extremely hot like it was stored in steam room. So after we choked down the horrible food and extremely hot wine we went for the tiramisu, which at the old resturaunt was amazing but at the new place like everything else was just not that god and nothing like it used to be. So as we were leaving we were confronted by the guy swatting flies asking us how everything was and i quickly replied that it was horrible and nothing like i remember and i also informend him that ill never be coming back agin. So a little word of advise save your money and go to Olive Garden or the Spaghetti Factory, unless you like watching some guy in shorts and a tshirt swatting flies in the middle of dinner.
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