City Wide Vacuum

Doesn't Recommend

Bryan B.

Joined 4 months ago

Easily the worst customer experience I have ever had. Avoid this business if your time, dignity, and vacuums are worth anything to you. Truly horrible.

Doesn't Recommend

DTL 1.

Joined 10 months ago

Horrible and snotty customer service! I agree with SLC35. If you don't mind being treated like you are interfering with their day and that they are doing you a favor by performing the work they advertise, then this place is probably fine for you. Otherwise, I'd suggest finding a different repair shop.

Recommends

surferm10

Joined 4 years ago

Salt Lake's Best Vacuum Store. I have been going to City Wide Vacuum forever. I now live about thirty miles away but will never consider going anywhere else. I own a business and used to buy Wal Mart specials to clean our office and would have to buy a new one every year. Kevin, the owner at City Wide sold me a SEBO. I have never had one issue with it EVER. I believe City Wide is the only place that sells these incredible machines.I have since had my Kirby serviced there, and purchased a Simplicity (super light) vacuum through them. My entire family has benefited from these guys. They fixed my mother's vacuum on-the-cheap, and my sister had her vacuum repaired there as well. They are fast, efficient, and fair.

Doesn't Recommend

SLC35

Joined 4 years ago

Poor Customer Service. As a local establishment, this business should pride itself on supreme customer service, but the employees are rude, dismissive and unhelpful. Shop for vacuums and parts elsewhere.