Carpet One Carpet Giant
Salt Lake City, UT 84106
Phone: (801) 485-2500
User Reviews for Carpet One Carpet Giant
08/06/2007 Posted by ellen1631
I bought Marmoleum (a beautiful linoleum product) from Carpet One and asked them to install it. They set the installation date. However, the date was changed several times as they had no installers available. In the meantime, my washer and dryer sat out on the back lawn for five days. When the installer finally showed up, it was discovered that the salesman had not ordered enough product for the job. Another delay. Three weeks later I finally raised "cain" and got installers to my house. The job they did was far below professional level. In many places the linoleum doesn't even reach the walls. There are bubbles and the linoleum is not joined at the seam in the doorway. My complaints fell on deaf ears, and there was no reduction in price. I would recommend that anyone needing flooring go somewhere else. I wish I had.
Cons: they do not do the work they promised
06/14/2006 Posted by nunyaz
Carpet Giant Carpet One signed up to tile and carpet my house for $18,000 I paid them $10,000 down. They would never come and finally after 8 months and only doing a small amount of tile I fired them. I think the installers might not have been trained properly as they didn't put the pan/drain thing in on the shower floors. The tile throughout the home was uneven and very sloppy. I had a hard time finding a tile setter to finish because the work was done so poorly. Anyway about 6 months ago they sent me an intmidation letter from some attorney/collection agency saying I owed them $18,000! I disputed the charges then their corporate headquarters in SLC called and we spoke and they said that it was taken care of so yesterday I got a poorly written letter by some a different attorney /collector called Bradley G. Nykamp from NYKAMP LAW OFFICE, P.C. saying I not only owed the $18,000 but interest of just under $5,000 (I was beside myself) . I think I might sue them as they have been very unprofessional and horrible to do business with I would never use them again! P.S. It appears all Carpet Giant/ Carpet One stores are owned by Western Wholesale Flooring in SLC.
Pros: None
Cons: Dishonnest, poor services, terrible tile setter
Users Like You Also Viewed
Carpet One Carpet Giant
800 W Riverdale Rd
Ogden, UT 84405
iFloor.com
PO Box 97112
Salt Lake City, UT 84111
