Computer Re-Nu
Salt Lake City, UT 84106
Phone: (801) 486-5586
User Reviews for Computer Re-Nu
03/28/2008 Posted by notworthaname
I've been in twice for pieces to a computer. The techs are fairly rude. They also act as if they know everything and seem put out by questions. I happen to be somewhat computer savvy and was able to navigate the store on my own the first time. The second time I needed a piece for a recently built computer. He claimed the connector I needed was a minimum of 15 years out of date. I checked the piece at home and not only is it not out of date, it's a piece one of Asus' most highly recommended motherboards that has been out for about a year. I expect that a computer tech will actually be aware of technology, but he clearly was not. He also was condescending about the very fact that I was looking for something of which he was simply unaware. They are far from being computer experts and they lack the customer service to make walking through the door pleasant.
11/01/2007 Posted by tickedoffwiththeseguys
First of all, the tech working on my computer didn't bother to read the written instructions I had included when I dropped off my computer until he called to say he was finished and I asked about the problems I had listed. For some reason, that then put me in the back of the line and what was supposed to be 2-3 days without my computer turned into 10. To top it off, they re-installed windows and DIDN'T BOTHER TO BACK UP the two folders on my desktop - one of which is 20 GB and holds the entire contents of my business. If it hadn't been for Mozy, I would have lost everything. I will never let these people touch my computer again.
