Usa Appliances

WORST DEAL!!. I want to kick myself for giving them 600.00 cash for a washing machine they told me was NEW! It is a whirlpool colbalt and they smoothly talked us into it saying it had NEVER been used and even lowered the price for us. No one there pointed out they had a NO REFUND policy. They gladly took my hard earned money and printed my receipt. After the delivery I waited an extra day for my husband to hookup the washer. Our hearts sank because it did not go through a cycle. I was so upset I couldn't eat. My husband came home early from work the second day after and loaded up the washer in our van and promptly took it back to USA for a refund. They would not give it to us and told us the owner was coming in a bit. We waited an hour and then Mike tried to convince us the washer was still good and they would deliver it back to us no charge. I tossed and turned at night over this and did NOT want it back. I did some research and found that washer does not fill up with water and does not wash all the clothes. Now it is the third day and I have NO money and no washer. I begged them to contact the owner and they did nothing of the sort. Claimed there was no way to call him. I will spread the news to everyone I know to NEVER deal with this company. This is not over for me since they have my money. DO NOT BUY from USA Appliance!!…

This place is a joke!!!. I paid them $450 for a fride that they never delivered to me. Then they would not give me the money back. I have talked to everyone that works at both stores over the last 4 months. Nothing but run around. The owner, Steve, will never call you back and the employees have zero authority. After 4 months, they said I had in store credit, so I reluctantly went in to claim it, and they say that they have no records. Not only no records of my transaction, but no records period. It must be illegal for a business to maintain no records, I wonder if the IRS has checked them out lately. This place is a total joke. Buyer beware, these guys will screw you over.…

Mixed Bag. I've purchased for my own use 4 appliances here in the past few years. Three of the four have worked so well I've never had to have service. The one appliance I have needed service for (it had a year warranty)...well, the service left MUCH to be desired...like return phone calls, and action, and people knowing what I was talking about when I called to check on it (repeatedly). Every time I called I was told I'd be called back. Nope. Every time I called I was told they needed to talk to someone else to find out what's going on. Every time I called I was kept in cue and currently after THREE weeks of calls, the part still isn't even ordered as far as I can tell (them too apparently!).

I'm good with their appliances. Beware if you have to have something fixed though. It may be easier to order and fix it yourself...keep that in mind with the pricing.…

Best Service in Utah. I recently bought a Kenmore frontload washer & dryer from USA Appliances. Great service & pricing! Also warranty is in store but was willing to come out & take a look at the issues that came up. I would most definitely recommend them. Most places only offer 90 warranty on used appliances but not them :)

Delivery is super fast! They were delivered the next day!

Thank you USA APPLIANCES

-MARY…