Murray >Heating & Air Conditioning > Tingey Plumbing & Heating
All I want to say is Thank You so much
Tingey for being there when we needed you. The first time we called Tingey Plumbing and Heating was for a plugged up drain which connected our whole house. He asked if I wanted to sign up for the extended warranty and I said no, so there was only one thing a thirty day warranty I think, that was almost three years ago. It is still working. The next time I called we has a leak in the hot water line between the hot water heater and whole house again, we did get the extended warranty this time, the line broke again so we called Tingey and the owner came and fixed it again. That was almost three years ago, knock on wood, then the toilet in the master bathroom kept stopping up and over flowing, we called Tingey and this time the owner of the company came and replaced the toilet. He offered to fix the old one, but we had him replace it. It was after all over 35 years old at the time he cleaned out my bathroom sink for no extra charge. Then this last week we went to turn the heater up and it just kept getting colder and colder. We waited until a decent time 6:00 AM to call Tingey; they were at our house in less than 30 minutes. Had it fixed in less time than it took him to get to our home
Each and every time we have had Tingey Plumbing and Heating come to our home they are very professional and courteous always going the extra mile when it comes to great customer service.
So, Thank you Tingey Plumbing and Heating for always giving us total customer satisfaction and going the extra mile.
Bonnie and Werner Christensen
I joined Tingey's Advantage Plan and have used them for two properties. They are quick, reliable, honest, and explain problems and solutions in a clear manner.
My wife and I owned Ace Hardware stores for 24 years so we know a thing or two about good customer service. Well, Tingey Plumbing & Heating also knows a thing or two about customer service. Their technicians are courteous, knowledgeable, and do what they say they are going to do. Unlike many folks in their business, they do not try to push unnecessary products on services on you. I've know the Tingey's and members of their family for a number of years and they are the kind of folks you want in your home.
Thank you so much for taking the time to write a review about us. We appreciate having the opportunity to earn your business. Thanks again!
Tingey Plumbing Heating Air. I had bought a condominium knowing the air conditioning did not work. The real estate agents who helped my find this condo and the home inspector recommended Tingey Plumbing & Heating, Inc as an air conditioning contractor. I am glad for this recommendation as Tingey replaced my 17 year old unit and made my system work. The air conditioning unit was on the roof 30 feet above the third story of this building. They arranged to have a crane company lift the AC outside unit on the roof and took care of all details with the Home Owners Association. They also assessed my total HVAC system and water heater as well demonstrating how they go the extra mile. I, as a consumer and home owner , can highly recommend Tingey Plumbing and Heating for your HVAC needs.
Thank you so much for writing such a great review about us. We really appreciate your business and we hope you comfortably enjoying your new condo.
Tingey Plumbing & Heating
Quick, Easy, Affordable. My experience with Tingey Plumbing was awesome. They were there within an hour of my call. They let me know exactly what was needed and what the cost would be and they had it completed by that evening. Their tech even called me back a few days later to make sure the problem was fixed. I will definitely call on them again in the future.
Thanks so much for writing a review about us. We are always happy to help!
Not so sure!.
They finally fixed the original problem, 2 times later.
Came out the first time and the tech said he was pretty sure it was freon. we beg to differ because we had the state out to make our home energy effecient 1 year earlier and our house was cooling just fine.
the original problem was our furnace was leaking!
well, we assumed the pro's fixed the problem and didn't think to check the furnace again, until 4 days later. we still had the leaking and it seaped into our hallway. they came back out and showed me 2 pieces of sediment that had collected in the drain pipe. that was the problem originally, although the tech said it was a totally new issue, unrelated to the first time, when we were still leaking. long story short- hope these guys get your problem fixed the first time because we got billed $225 the first time to put freon in our compresser(which we didn't need) and got charged $185 for the 2nd trip to fix what should have been fixed the first time. very upsetting to pay $410 to have 2 chunks of sediment removed from the drain pipe! we called and stated how un fair and they were willing to give us 10% off the 2nd trip charge. we finally negotiated 10% off the entire bill-a whopping $41 dollars off. the job got done ok, but be aware of their warranty. they may charge you time and time again if they don't fix it the first time!
We are so sorry that you are still not happy about our service, we tried to make it right and you said you were happy with the solution that you came up with. Please call our office so that we can discuss with you the problem that still exists. We have left a message with you to call us...so please call us.
Best Heating and Plumbing people ever. We have had numerous companies to our house to tell us why our furnace would not work. They all wanted to sell us a new furnace anywhere from $3500 to $8000. Finally through a reference from my Sister we called Tingey Plumbing & Heating. Bill came to our house told us what was wrong with our furnace and that it would cost $800.00 to fix it. He came and he fixed it and it is working like new. What a wonderful find they are. Someone who is willing to fix your problem at a reasonable rate and work with you to all ends. Very nice and courteous and saved us a fortune that we did not have. We thought it was going to be fans in the summer and space heaters in the winter. Now that we found Tingey's we won't have to do that. They have my business from now on. And I will never have to look for an honest company again. As I have found them. They are fast and they complete their work with no mess left behind. So if you need someone for plumbing and heating these are definately the people to go to. We live in American Fork and so you know they are willing to travel a ways to get to you. Thank you again Tingey's. I agree with Bren M. If you just did all of those other things too. But I will certainly settle for what you do. Ann H.
Thanks Ann for taking the time to write a great review about us. We are happy that Bill was able to help fix your furnace and thanks again for giving us the opportunity to take your worry off your hands.
White Glove Customer Service!! Prices cannot be beat!!. I have had more problems these past two years with my sprinklers, heating system, water heater, swamp cooler, kitchen disposal, etc. The first time was my sprinkler pipe brokes which was a true emergency. I decided to call Tingey Plumbing & they were here same day & fixed the problem immediately. After that first visit, I have never even thought about calling anyone else. My water heater then went out, my kitchen disposal, & again, they were here immediately with outstanding prices, and white glove customer service. They have become my go-to plumbing and heating service crew whether it's an emergency, starting up my swap coller/winterizing it, or pricing for new parts and/or units. Tingey Plumbing just cannot be beat!! I have never called an emergency repair man back usually due to horrible customer service but mainly I am sick of all the price gouging. After two years, my emergency repair man, Tingey Plumbing, remains fair when it comes to prices & excellent 5 star customer service. I would highly recommend them to anyone in need of plumbing, heating, AC...services and products. You won't regret it. If they only did electrical, pest control, lawn care, and painting my life would be so much easier.
Brenda we are always happy to come out and help you fix what ever we can. Not sure how well we'd do with pest control, lawncare or painting however. Thank you for writing such a great revew about us.
You truly get what you pay for!!.
I've had the opportunity to use TIngey plumbing a few times over the years. They are honest, integral, and follow thru! That means alot to me.
They are not the cheapest, but also not the most expensive either. I feel like they only fix what is needed to be fixed and dont say that there are more problems than really exist to jack up the price. I would use and reccommend them at anytime for any size job for anyone! I've know them the better part of 20years and they have always been consistant, honest, and fair, and most importantly-available when you need them. I even had to have them out on a Memorial Day one year when we accidentally broke the water main from my house into my backyard trying to do a repair ourselves. Thanks Tingey plumbing- Here's to another successful 20 or so years filled with integral people to work with!
Thank you so much we also hope for many more successful years! We are always happy to help you with any emergency that comes up. Thanks for being there for our first 20 years.
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