Coffee Garden

Unnecessary. I have been an on and off customer for over five years. I have been to a lot of coffee shops around the valley, and Coffee Garden is the only place that serves up all the cons of a coffee shop. Coffee Garden's completely mediocre coffee and rude attitudes are the only consistently served things there. I highly discourage students to go if you need to get school work done. Not only is the noise level high, the internet is always going out. Every time I try to use it, the internet seems to go out at least twice. It usually takes 20 minutes from asking a worker to reset the router after the internet goes out, to a working wireless signal. I know that as a student, I do not want to waste at 40 minutes just waiting for useable internet. Coffee Connection proves everything Coffee Garden does not.…

B*ch at the counter. I have been going to the coffee garden sense we moved here which has been about six months and it was pretty good. But today the women behind the counter felt that it was appropriate to role her eyes and make a huge deal that I would also like some cheese cake with my coffee. She made a point to the rest of the line that moving two steps to the side to box it was what was keeping the line so long.If this is how the coffee garden feels they can treat their frequent customers I'm fine going some where else.…

Great if you don't have to be anywhere on time. I love the Caffe Ibis coffee. The beverages (when prepared by select employees) are well-made and delicious, as are the cranberry bran muffins. The service is diversely inconsistent, depending on who's working and what time of the day it is. They are always understaffed or underequipped to handle the morning rush they've had for years and have not done anything to improve the service or wait time during this time period. On average, it takes a MINIMUM of 15-20 minutes to wait in line, order and get your beverage. Because of the wait time and inconsistencies at the Garden, I only stop occasionally on Saturdays or if I haven't purchased Caffe Ibis beans elsewhere. Try the Garden if you're out leisurely in the morning with nowhere else to be soon. Get your drink to go.…

Too much 'tude. To be clear from the outset - I love coffeehouses. When I travel, I actually ask around and go out of my way to find good ones. So this review is a little hard on me, since it's about a hometown coffe joint. The coffee and food at Coffee Garden are not the problem. Both are exceptional. I take issue with the help behind the counter. With a couple of exceptions, these folks are indifferent to downright rude sometimes. I cannot figure out whether it's because the place is too small to accomodate the crowd some days, or they are short staffed, or just full of themselves for some odd reason ("I worked at a coffe shop" isn't usually the determining factor on your resume for your next dream job) but there is no doubt they sour many customers. I've seen them treat those who pay their salaries with haughtiness and sometimes barely veiled contempt. I overheard one of them respond to a query about whether a tortellini dish they sell could be warmed up with "well there is a reason it's in the cool counter". If I were the one being spoken to like that, somebody would have gotten the day off - maybe for good. So I appeal to Coffee Garden...have a come to Jesus meeting with your staff, and read them the riot act about customer service. Believe it or not, all those folks who crowd the place now may certainly not be returning if they get enough of the 'tude. Save it for when you own a business, create great art or music, or contribute something to humanity because in the meantime, it's nothing but snark. And snark....sucks.…