Banbury Cross

Donut Craving!!!!. I woke up with a donut craving and having just moved back to SLC after eight years I was sad to see the Salt Lake Donut Co. was gone. So after searching the tubes for a donut shop, that was actually open on sunday morning, I found Banbury Cross Donuts not to far away.

I read some of the reviews and was apprehensive about going but after going to Smiths and not being satisfied with their selection, and remember I was CRAVING donuts, I went!

Service was good, and fast. There really wasn't time for bad service. I was in and out before the song that was on the radio I was listening to was over.

The donuts are good and I am sure I will be back.…

Good donuts, HORRIBLE service!. The donuts are great, but in the last year, the selection is dwindling and the service is HORRIBLE! I've waited for 10+ minutes at the drive up, made eye contact with those working inside, and still, no one comes to take my order. WTH? Too bad that the new owner/manager doesn't see customer service as what has driven the past success but will inevitably drive the coming failure. What good is a roomful of donuts with no one to buy them because you've pissed off nearly everyone in the valley? There are more and more donut shops opening up all the time, so why would your customers put up with this non-service behavior? Guess what? We won't! It is NOT the American way!…

Best Donuts in Town. I have been going to Banbury Corss for donuts for as long as I can remember. The donuts are wonderful and they work very hard to make sure all of their products are quality and made on time, especially when you are making orders on the holidays.

I had the pleasure of getting to know the owner when I was working at the gym where she works out and I can tell you that she would never stand for some of the things that have been said on the reviews. I've also met her children and they are all very positive workers. Everyone has "days", including everyone on this thread.

If the things that people have said really happened, then that's a shame, but you should know that the owner's do not take these types of things lightly and they do everything they can to make things right. I would suggest if you have a problem, you call and ask to speak directly with the top owner. She doesn't mess around and will want to keep her business running smoothly. Unfortunately, there are soooo many sites like this out on the web that it's impossible to follow them all.…