Banbury Cross
Salt Lake City, UT 84102-3503
Phone: (801) 537-1433
- Price:
- $
- Hours:
- Mon-Sat 5am-5pm, Sun 5am- 2pm
Editorial Review for Banbury Cross – by Robyn Galbos
The Scene
A small cottage on one of the busiest streets in the city. Inside, you'll find just what you'd expect: cases filled with sugary treats. There are several tables along the windows, in case you like to enjoy a leisurely cup of coffee with your doughnut. There's a drive-thru window, but the parking lot is pretty small, and the cars during the morning rush often create a logjam.
The Food
Doughnuts of all sizes and shapes--glazed, frosted, jelly-filled and more--as well as bear claws, twists and doughnut holes. If doughnuts are not your thing, choose from a variety of muffins--blueberry, apple-cinnamon, chocolate chip and other flavors.
Editorial content is independent of paid advertisers. Any expenses are paid for by Citysearch.
Insider Tips
ParkingIf the parking lot is full and there's no room to pull into the drive-thru, you can park on 700 South. Service here is quick, so it doesn't take long to get in and out.
User Reviews for Banbury Cross
05/08/2008 Posted by photostar
Let me first say that I do like their doughnuts when they are fresh. Unfortunately after my horrible experience there, I will not be returning. Which is too bad because I used to go there a lot. I sat in the drive through for a whole 5 minutes with two girls passing by and never coming to tell me what was happening. I then honked my horn, and the girl inside that had been staring at me just threw up her hands and went back to staring. Finally I parked and walked in. No one came up at all, then the same girls sat in the back and wouldn't come up. Finally I yelled back to them and the two girls started laughing. Bizarre! When I called to talk to the owner she informed me they didn't speak english very well. I guess my thought on that, is maybe you should have people who can communicate with your customers! The manager did ask how she could make it up to me, which was better than shrugging me off. Sorry but I don't have the time to hassle with this place! Don't go there when you are on a time crunch!
03/04/2008 Posted by kldunc
This place has bad customer service. I went through the drive-up window. This guy sticks his head out and asked what what I wanted. When i asked what kinds of donuts they have he said all kinds. I asked for a dozen peanut butter-chocolate filled donuts, they don't sell those. The guy would only say they sell all kinds of donuts each time I asked what they have. This is horrible customer service and it doesn't matter what the donuts taste like if the service is bad.
Pros: don't know of any
Cons: bad customer service
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