Great deal, great service and absolutely wonderful products!.
My fiance bought my ring from this jeweler and had an exceptional experience. I agree with Kbutler24, he was extremely well taken care of. He had never purchased a diamond or any jewelry for that matter and had no clue what to do.
His salesman very thoroughly described types of diamond, metals, qualities of both, insurance, pricing, the whole bit.
He wasn't at all pushy or trying to get my fiance to make a purchase at all and in fact he didn't at first. The salesman didn't get moody like most do when yo decide to think on it. He told my fiance it was a good idea!
In the end my fiance came back and bought my ring from them. It turned out heavenly and I always get compliments on it! Even from other jewelers! Overall great experience for us first time buyers!
BEST experience I've EVER had!!. I really don't know what those of you who are complaining about the service are talking about. I was VERY well taken care of when purchasing my fiance's engagement ring. I got to take up close views of each and every ring style and diamond I wanted to without being pressured into buying anything. I got a fantastic ring for a great price and my fiance LOVES her ring. She's going back now to buy my ring there. Nothing but good things to say about Steve and Barry.
I LOVE Rocky Mountain Diamond!. We were referred to Rocky Mountain Diamond 11 years ago from a friend of my husbands. We had been looking around and found many rings we liked, but didn't like the way the sales people acted. We had our own diamond and they were sometimes put out by them having to mount it for us. (ummm, isn't that what they are there for?) We bought the ring from a different store and took it to Rocky Mountain. They duplicated it for us @ 1/3 of the price and dip, clean and size it for free for life. We took the other ring back and it was the best decision jewelry wise we ever did. We have since purchased 2 more rings for me a ring for my husband and a ring for my son's girlfriend. We refer everyone to them. Thanks so much for making this all such a pleasant experience.
Best Deal and Lovin It. My friend recommended us to go to Rocky Mountain Diamond to get my engagement ring. After looking a few other places we found that not only did they have the best price for the quality but there was also a great selection. I found a ring that is unique and beautiful. My husband got it appraised and it is worth almost double of what we paid. It is seriously perfect!! We were so impressed that I bought my husbands ring there too. They gave me $50 off since we had a previous purchase. They resize and clean the rings for free and have great customer service. I like how I feel like an exclusive member or something when you have to get buzzed in and get personal attention. I would definitely recommend this place to any friend of mine getting an engagement ring or wedding band. They are the best!
AWESOME. I don't know what all of these negative reviewers are talking about. I bought my wife's ring here two years ago and it's still as perfect and gets as many compliments as it did from day one. The ring I bought, 1.2 carats and two white gold bands was half the price here as the same ring at all of the other places I checked. We haven't needed to have much service on the ring since purchase, but from my experience in dealing with the two different associates, they were always great and the atmosphere is quaint; I had their undivided attention both times. I would definitely go to them again, without a second thought.
Worst Place for Diamonds. This has to be the worst experience buying anything in my whole life!!!!! I found a diamond and a ring that I liked and was going to purchase them. Put down a deposit and he sent the ring to his "goldsmith." When the ring got back it has all sorts of problems!! It was no longer a ring but more of a square! I was shocked that they could take something so beautiful and make something so ugly!! When I told the sales person about how disappointed I was he tried to tell me that that is how rings look when they get re-sized. Are you kidding me? I guess they think that they can trick some people into buying crappy jewelry! They tried to fix the problem by sending it out to the same "goldsmith", but by then I was so angry that they tried to sell me something that was of poor quality I didn't want to deal with them. Talked to Steve Heart the owner and he is a complete jerk. I told him about the problems and he basically didn't help at all! When I told him I didn't want to purchase anything from him he hung up on me!! No really, Hung up on a customer!! He is not a wholesaler! Just a guy selling a product. His prices are no better then other places. When he says that an independent appraiser will appraise the ring for over 3 times the value, don't believe it. Its a sales gimmick. I talked to the Appraiser and he told me that what he appraises for is never what you would pay in a retail store. I found out that all Steve told me about his product was to sell his product. Such a bad experience. I promise, you can find something better for the same price in other stores around the valley! I did. Same ring with a reputable warranty for the same price. Put a deposit down and never got it back. Nice job Steve, you thief.
Go somewhere HONEST. The magnification lubes at Rocky Mountain Diamond are worthless...they show you nothing inside the diamond. The measuring tools they use are off as well. They are not precise in their measurements by any means. Be very careful. I saw my diamond under Rocky Mountains magnification lube as well as under Jerricks Jewelers (in Logan) and they looked like two completely different diamonds. Under Rocky Mountains Lube I saw nothing...no flaws whatsoever. Under the magnification lube at Jerrecks I saw every slight inclusion within the diamond. I would have been fine with it had they just been honest and shown me exactly what I was buying..however, they hide the flaws and tweek the measurements to make you think you are getting more than you actually are. Be careful. It's worth it to pay more and get a certified certificate from a retail store. I do still love my ring, however, I do feel it is very important to buy from honest people.
Great Service. Sent in a ring I bought somewhere else and they still fixed it for free. Has always been helpful and friendly every time we need anything. Highly recommended.
Fabulous!. Rocky Mountain Diamond was so great to work with. My fiance had gone to several stores looking before taking me with him. The difference between the "typical" stores and Rocky Mountain was apparent. They were incredibly fast and went above and beyond our expectations. My engagement ring is exactly how I imagined it - better even.
Lies Lies and More Lies!!!.
A friend recommended me to Rocky Mountain Diamond; which I was told they were fantastic and cheap and had great diamonds!!! When I went there they had great customer service, very friendly, and all their settings and diamonds looked great!
I studied quite a lot on diamonds and took courses, researched, and the whole 9 yards. Then I went back when I was really knowledgeable about the diamonds and the industry; when I did so red flags just kept popping up everywhere. I asked to see a certification and they reassured me that all the diamonds had GIA certs but showed me none. When I demanded to see one they told me after you buy the diamond they send it to some one...turns out the person they send it to is a friend, and this friend is a GIA appraiser but he doesn't give you any certification. This means Rocky Mountain can pay this guy to say what they want and nothing is really done about it. One diamond I was looking at said it was 1.01 ct, good cut, H color, and a SI3; if you don't know what is wrong with this picture I will point it out: there is no such thing as a SI3 clarity! When I asked them about this he said it was appraised by European Gemologists; guess what? European Gemologists don't have that either NO ONE IN THE WORLD has that as a grade in clarity. After I picked out a setting and thought about buying they were extremely pushy!
Also the only reason people keep recommending them is if you buy from them and you refer some one else they give you $50. So if you get referred by someone they only want extra money! They lie through their teeth! When you look at the diamonds with an untrained eye expect to get screwed! Horrible Horrible Company!!!
DON'T GO TO THEM!!!!!!
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