Squatters

01/26/09

Decent beer, lousy food, lousy service

by mockturtle at Citysearch

After being ignored by the hostess for 5 minutes, we sat down to dinner. I ordered the bourbon burger, but was disappointed with the quality- a processed, pre-made and frozen patty with a cheddar single and a dry bun. There was no bourbon flavor in the burger at all, and it was a low-medium quality burger at best. The steak fries were mushy and cold, but edible with enough salt and pepper.

Service was poor, but that may be because it was fairly busy that night, being at the end of the Sundance Film Festival. The beer is good, but other local brewpubs (Redrock and Bohemian) have better beer and excellent food for the same price.

• Pros: Good beer
• Cons: Bad food, bad service

07/27/07

Spotty Food Poor Service

by utwonderwoman at Citysearch

My husband and I frequent Squatters fairly regularly. Or, I should say we used to. I enjoy their turkey burgers. When they are done correctly, they are flavorful and incredible juicy. I generally choose the side salad rather than fries (fries are bland, even the garlic fries.) They ALWAYS insist on plating the salad with the burger. This would not be a problem if the salad were not sitting underneath the heat lamp until it is hot, wilted, and disgusting.

Service - the service is poor and unattentive. I cannot tell you how many times we just have our menus thrown down at us while our waitstaff sips on her drink behind the bar. We can sit and gaze longingly at our food under the heat lamp while the wings become soft and lukewarm, or our sald become nice and warm.

The hostesses and the wait staff are not concerned with customer service. And apparently as the service continually slides downhill, neither does management. I like the food and the location but the spotty quality and horrible service make it a difficult recommend.

• Pros: Great Beer Selection
• Cons: Service is terrible - food can be great or horrible - food is generally not hot.

04/01/07

Terrible Food Terrible Service

by lighterfluid at Citysearch

A bad food night. My friends said their hamburgers were pallatable, but the rest of the meal was a total disaster. The food is bland, and uninspiring. I couldn't eat the pathetic artichoke dip- heavy cream served with very stale bread. The order was wrong, for everyone at the table. A true disaster of an evening.

So bad, I didn't bother saying anything to the manager because there is no way this resturaunt can redeem itself. I will never go back.

• Pros: decent garlic fries
• Cons: food is bland at best, service is awful, and a level of unwarranted pretention