Outback Steakhouse

02/16/09

Great food made better by SUPER service

by attorney2stars at Citysearch

It has been awhile since we visited Outback. Great food at a value price. This time Jenny or Jennifer was our waitress. No corny down under lingo, just great service. She made us feel welcome and had great suggestions. Bubbly and happy. After a hard day I like that.

10/19/08

Call-ahead seating was definitely worth it!

by sleepinlate at Citysearch

I had no idea the Outback Steakhouse in Sandy was so popular. We got there at 6:30 on a Friday night and the wait was already an hour. We had called ahead to get on the seating list, which ended up cutting our wait down to about 20 minutes.

The waiting area inside is pretty small. We were there in mid-October, and luckily on a night that was warm enough to wait outside, but if you?re going in the middle of winter, you may want to take that into consideration.

The food wasn?t the best I?ve had but it wasn?t the worst, and for a large restaurant chain it was about what you?d expect. Our server was attentive & charming and all in all it was a nice night out.

Upside: Friendly wait-staff, tasty (for large-restaurant-chain quality) food. A little on the salty side, but for my salt-loving fiance that?s more of an incentive than a deterrent.

Downside: The waiting area inside is so small that once we were seated, the ?overflow? from the waiting area was more or less right next to our table, which made it feel a little?crowded.

04/30/07

Call Ahead Seating - WHAT A JOKE !!

by rebeccaba at Citysearch

My husband and I went here for my birthday, we have 3 kids under the age of 6 so we get to go by ourselves too often. We chose them over a few other places because they were the only ones who offered the call ahead seating. We were told our time would be 7:45 and that when we arrived we would only have to wait MAYBE 15 minutes to be seated. 1 & 1/2 hours later we finally got a seat. The waiter was slow and we only saw him 3 times through out the whole night, Once to take our order, once to drop off our appitizer, and once to drop our check ( he seemed too busy taking care of his 8 top), he gave us back our change in the form of a $10 dollar bill, I guess he thought if we only had a ten he would get a $10 tip. The food was terrible, we ordered a Bloomin Onion (so tought we had to cut it). My husband had the 14 oz New York and I have the 12 oz special. First of all my steak was the larger of the two, his was OK, mine I ordered Med-Rear and was so tough I couldn't bite a piece I had cut let alone chew it. The salads have shrunk over time as well as the service. I would just call it a bad night, but this is the second time we have been there and the service and food was bad (last time they gave us a free appitizer card), we dicided to call later that night and let the manager know how poor the service was (he gave us a $45 gift certificate). I don't think we will ever go back or even recommend is to anyone else, not even for a free meal.

• Pros: If you don't order the steak, the food is not bad. If you go in a large party you will probably get preferential treatment
• Cons: Extremely slow seating and service. The servers seem to only cater to the larger tippers (large parties)