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Incredible Pets

8695 Highland Dr, Sandy, UT | Map it  

84093 40.593284 -111.832668

(801) 947-1234

2.5

out of 5

2.5 Star Rating: Below Average

55 Reviews

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Pet Grooming, Birds, Livestock, Dog Breeders, Pet Stores

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Reviews for Incredible Pets

Lolly Mac

Member since May, 2011 View Profile
1Review
0Photos
Joined 1 year ago
1.0
May 22, 2011

FOUND - Original Groomers from Incredible Pets. FOUND Original Groomers from Incredible Pets Karen 801-944-0560 Blaine - Eden Pets - (801) 790-7387 Debbie - Lucky Dog - (801) 562-2167

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fayzeee

Member since Apr, 2011 View Profile
1Review
0Photos
Joined 1 year ago
1.0
April 13, 2011

New Ownership???. Don't go there to play with the Puppies or Kittens or Birds, because they are ALL GONE. The clean and tidy shop- GONE. Customer Service-GONE, so are the friendly familiar faces that were always so helpful and very knowledgeable.

Experienced groomers? Also gone.

Is this someone's new hobby or is he really trying to run a business?

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Chocostocks

Member since Dec, 2010 View Profile
1Review
0Photos
Joined 2 years ago
1.0
December 02, 2010

Self-Mutilating Birds and Half-Dead Kittens. Do not buy pets from this store. Period. There should be no room for arguement here. I went into this shop to find some vitamins for my dove. A simple chore. I was greeted by the usual pet-store scent, but it was bright and (at least externally) clean.

Then I saw the animals.

I cannot speak for puppies, because I don't keep them. There were several Dachsund puppies in a large glass terrarium, and other assorted puppies the likes of which I couldn't identify.

The bird aisle was directly across from the main door, so I followed the squaking and found myself confronted with large glass-fronted cages, each housing a separate species.

After passing Sun Conures, Cockatiels and some finches I was confronted by two large Cockatoos. Beautiful birds, I thought. But once I looked closer, I saw that both birds had plucked their breasts completely bare, and that the larger of the two refused to stand on one of his legs. A bad, bad sign.

When I turned away, saddened, from the birds, I saw a medium-sized cage with four kittens. I strolled over, hoping to drown my sorrow in their fluffy innocence, but it was not to be as I planned.

One of the kittens, a pointed medium-hair, was completely and totally unresponsive to all stimulus. I briefely thought it dead until I saw its shallow breathing. I broke my personal values and reached through the cage bars and felt the kitten, and it was GROSSLY underweight.

Of the other three, one was frisky and kitten-ish, one had some nasty drainage going on, especially for a short-hair, and the third... oh the third. Black and white, I assumed. The problem was that it's entire haunch was COVERED in feces and litter. This cat had some major digestive issues that weren't being addressed.

I rushed out of the store, putting my bird's vitamins back in their place because I will not patronize this shop. Ever.

TL;DR: Two very sick kittens and some self-mutilating birds make for a very unfortunate pet-shop experience.

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Sooki2010

Member since Oct, 2010 View Profile
1Review
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Joined 2 years ago
3.0
October 23, 2010

Good Advice. Don't buy Puppies or Kittens from any pet shop. Find a breeder and not some one who just felt like having puppies cause they are cute or because they were an accident. Buy from a breeder who has been in the buisness and knows what they are doing. Make sure the puppy has its dew claws removed first shots and are at least 8 weeks old. And make sure you meet both parents ( they need to have good temperments and they should be healthy) and see where the puppies are living and who is raising them. If you are willing to spend the next 8- 16 years with that animal you should have the decency to spend the time to do the right thing. There are far to many puppy mills and back yard breeders ( people who accidently had the puppies) out there. And never buy a puppy in a parking lot because its either from a puppy mill or back yard breeders. Please spay and neuter your pets. Thanks for listening.

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Leelyn

Member since Sep, 2010 View Profile
1Review
0Photos
Joined 2 years ago
1.0
September 29, 2010

*****************MUST READ*********************. I went to buy my westie there. I am so happy i got her but.... first off i put half down 3 days before i can bring her home. the 3rd day was up, i was so excited to get my new puppy. they ran me up for the remainding. they didnt give me a receip which at that time i didnt notice. i brought the wonderful puppy home and i got a call from the employee that rang me up for my ballance. He stated he ran my up for 27.00 instead of 227.00 and that he needs my bank info and my card info "RIGHT NOW". (he was calling on his own cell phone not the business phone)

first off i work at a Law Firm and i didnt know if he was telling the truth. I deal with people that seal bank info. i didnt want to deal with that in my personal life.

so i told him that i need proof because he need gave me a receipt. He got very mad. I told him i am not doing anything until i get proof that he only ran it for $27.00.

my bank statments did go through that day so i was going to call him back the next day. i get a call back at 9 in the morning the next day. the employee again said "you didnt call me back." i said "i need proof that you only ran it for $27.00". he got very mad and said "we called the cops and the cops are going to come after you because you arent paying this". i sd "this is your mistake not mine, you put it in for $27.00 not me!" he got very mad he said "i need your bank info or card info right now!" i sd "NO i am not giving that to you until i see proof"

i got on my bank info and sure enough he did run it through for $27.00. i called back and asked for the manager. the employee i talk to earlier could tell by my voice it was me. he sd "why dont you want to talk to me?" i told him i want to talk to the manager. he would not give the ph to the manager which is Jim. he finally gave the phone to jim. I told jim that his employee was very rude. jim said "well we have to cops involved." i said "why he ran it for $27.00 it is not like i made him run it for that amount". i said "i work at a law firm and that is not right how you are dealing with this" jim then got very scard i could tell. jim was very nice after that he said he was sorry. i said these things happen it is okay. so i gave him my card info over the ph to run it for the right amount.

the next day i check my voice mails. i had a miss call from jim that i didnt check. jim said in the message, "Ms. you know we ran it through for $27.00" (yeah i didnt even get a Receipt) and jim said, "i called the cops call me back asap because the cops will be knocking at your door and i know you dont want to police report on you so call me back i know you dont want anything bad to happen to you so call me back."

i can beleive he said that to me!!!! it wasnt like i ran out of the store and stoll a puppy it was their mistake!!!!!!!!!!!!!!! i hate it there

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