Doesn't Recommend

Ryan R.

Joined 1 year ago

Bait and Switch. My furnace was acting up and I called these guys because they had a competative service call charge.

The guy came out promptly. I watched him do the service. He informed me the furnace needed an $800 part and was so near the end of its life and a new furnace was the best option.

I had another honest furnace guy come out to give me a bid for a furnace. He wanted to truble shoot the furnace becase he said it still looked good to him. He did a couple things the other guy never did, like look at the lights that tell the repair man what error codes the furnace is showing. I know the other guy never did this because two plugs cover the lights and he never removed the plugs. After 3 minutes of truble shooting and brushing a flame sensor for literally 1 second the furnace was fixed and has worked fine for a month now. No parts needed. I second of brushing with a wire brush.

I called Action for a refund of my $59 service charge. Supposedly a manager would call in 24-48 hours. No call. Buyer beware. Looking back the only things the guy looked at were to try and scare me into buying a new furnace ($6000-10,000).