Karl Malone Toyota

Doesn't Recommend

DanRD

Joined 2 years ago

Worst Car Buying Experience - EVER!!. These guys are a joke!!! I bought an FJ from them last year and my wife decided she wanted a Highlander instead. I took the car in and thought I'd get treated well because I was a repeat customer - WRONG. The finance guy who worked me (his name is TY) oversold and was very pushy telling me that they were making no money on my deal. We gave them a down payment and told them we'd pick up the car and get the contract done the next day. Feeling un-easy with the pushy finance guy (his name is TY - I'll say it again!!), I decided to call Mark Miller Toyota who I've never done business with in the past. Telling the sales rep what I wanted out of my trade and what I was willing to pay for the car, I got a deal for $850 less and 1.9% financing (BTW TY at Karl Malone was giving me 2.9% - BTW, Toyota is offering the 1.9% on Highlanders - so he was screwing me on that as well). When I went into Karl Malone and told them the deal was off, Ty went crazy - gave the the I'm going to kick your butt look, demanded respect, went off yelling through the dealership - totally not what I expected or deserved being a return customer. He even told the sales rep to ask me for some compensation money since I wasted his time - I'm not kidding. WHO ARE THESE IDIOTS????

I live close to the Karl Malone store but bought my car 20 miles away at Mark Miller and will also do my service there. You will not see my shadow, or my family's shadow darken their doors - EVER!!

BTW, I ususally buy 1-2 new cars each year. I've mostly bought Honda's but I've been leaning toward Toyota as of late. Not only did Karl Malone miss out on a $34K Highlander deal, but before the end of this year, I'm also going to buy a $35K Avalon - FROM MARK MILLER.

Eat me TY!!! You shouldn't be working around the public - you need to see a doctor for your anger.

Doesn't Recommend

Bmick72

Joined 2 years ago

Don't Trust These Reviews!. Just a warning. I've been to Karl Malone Toyota and so far the experience has been ok. However, after reading the reviews, and looking at each users profile, you'll notice that all of them, with the exception of the single one star review are all done by the same person. click on each user name and then look at all of the reviews they've done. They are all the same businesses, with several car dealerships reviews for each single name. How many cars can a single person buy within a 6 month period? If you look at all user profiles and reviews you will see the pattern. This site isn't reliable for accurate and fair reviews.

Recommends

maryjacksonk

Joined 2 years ago

We very much appreciated that. We were awarded a Karl Malone gift card, and lost/misplaced it. We reported the loss to the dealership, and they were able to reissue the gift card. We very much appreciated that, as it was a consideration in the initial lease agreement.

Recommends

Lorraine Ford

Joined 2 years ago

Everyone was very friendly and willing to help. Everyone was very friendly and willing to help. David Hicks was very educated and helpful. He has a lot of enthusiasm and made sure I was happy and content with my purchase. The willingness of my salesperson to make sure everything was as it should be. I think this was one of the best experiences I have had buying a car. I can't really think of anything that needs improvement.

Recommends

Keenen J

Joined 2 years ago

Great job!. Leonard Peevy, our salesperson, was excellent. Very knowledgeable and helpful at all stages of the process. Great job!

Recommends

DeneseBeenies

Joined 3 years ago

I was very impressed. I was very impressed how everyone was educated in their job I have owned six Lexus's and this dealership is on their level.

Recommends

moraradway

Joined 3 years ago

Went very well.. The demonstration of the product and it's features went very well. I was able to understand the things they wanted me to know.

Recommends

BrettCo

Joined 3 years ago

Great service and good people that I dealt with.. I called and explained what I was looking for and when I arrived there were three trucks lined up for me to look at. I drove all three and decided to look at a fourth one. Keep in mind it is a cold January night but they were patient with me and helped find the truck I wanted and the price was lower than I expected. Great service and good people that I dealt with.

Doesn't Recommend

gullable

Joined 3 years ago

Karl Malone Toyota = SCAM. My experience at Karl Malone Toyota has been a life learning experience. I traded in my paid for Tacoma. I should have brought my parents, to make sure I didn't get taken advantage of. I hope to never get reamed like this ever again in my life. I should have known that this is how car dealers make a living. I have never been happier to see the auto industry take a plunge into manure. I was hoping that this stealership would go under. This company has the audacity to send me birthday cards! Like that makes up for being screwed for 72 months. I've learned to not trust salesmen. They make a living off of other peoples hard work. Karl Malone Toyota car salesmen are lowlife scum sucking sharks. The only people writing positive reviews here are people related to car salesmen. Ha! Ha! Ha!

Recommends

redheadmommy

Joined 3 years ago

Very helpful. Very helpful as I had many questions.