What People Are Saying About Pep Boys
The Editor
Contributor
Citysearch
Offers everything from shocks to XM radios. Auto service includes engine tune-up, wheel alignment and brake maintenance.
07/07/06
Big store, can usually find what you need, has a service center which is nice in some cases
by alwaysoffboost
Pep Boys gets my business mainly because it is in a convenient location. They have a good selection of tools and parts among other things. Certain things/brands they sell have questionable quality . The parts department is absolutely horrid! It may take 1 or 2 or 3 calls to get them to pick up and then when you go down to get a part at the parts counter theres either nobody there or if theyre occupied they dont acknowledge you and let you know they will be with you in 10 seconds, a minute, a few days.... thats probably my biggest rant. the parts counter.
- Pros: big store, beef jerky, usually has parts in stock
- Cons: stoopid huge speed bumps in parking lot by the service bay, crapp customer service in parts
The Details on Pep Boys
Know Before You Go:
Appointments are not necessary for oil change or battery, headlight and wiper-blade replacement.
Save Money:
Check the Pep Boys website for deals in your area.
The Extras:
Need a tow? Call (866) TOW-2-PEP to get towed to the nearest Pep Boys. The fee is less than $100, regardless of distance.
Category:
Auto Parts & Accessories, Automotive Repair, Tires
Payment Methods:
American Express, Discover, Visa, MasterCard
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